Marrow House in Meir Hay has received a Good overall rating from the Care Quality Commission.
The Stoke-on-Trent City Council service provides specialist assessment and therapy for older people, including people living with dementia.
The regulator's assessment report, published on 5 October, rated the service Good across the five areas of safety, effectiveness, care, responsiveness and leadership.
Care and innovation recognised
The council said inspectors highlighted the service's positive culture, personalised care and work on learning, improvement and innovation.
Its release points to digital care records and support planning, technology-enabled care and adaptations intended to support residents' independence.
It also says people and relatives felt involved in care decisions and describes partnership working with health and voluntary-sector organisations.
Recognition of particular practice does not mean the service received an Outstanding overall rating. Its published overall rating is Good.
Councillor Lynn Watkins, cabinet member for adult social care and all-age commissioning, welcomed the findings and credited the staff delivering support to residents and families.
Readers can view the findings in the CQC assessment report for Marrow House.